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The power and surprises of generative AI in practice


Cognizant is a global professional services company helping companies across different industries with Generative AI. 

Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.

Key talking points include:

  • Generative AI in the workplace – accelerator and assistant
  • Data, privacy and security considerations 
  • Helping underwriters do their work better
  • The key to successful implementation is balance

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Identify how Generative AI can help streamline workflows in insurance, particularly for underwriters
  • Summarise what you need to take into consideration before implementing Generative AI into the workplace
  • Specify examples where insurers could implement Generative AI to accelerate their processes

Let us know you have listened to this podcast by emailing [email protected] and if your organisation is a member of InsTech you will receive a quarterly summary of the CPD hours you have earned.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.



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