Harnessing Generative AI for Transformation
As we look to navigate the evolving terrain of the Information Technology-enabled Services (ITeS) sector, the integration of Generative AI stands out as a transformative force. In this RT focuses on the future of work with technology at the centre of reinvention on how different industries are using technology to drive innovation in operations and services to circumvent varied challenges that arise during times of crisis. The current competitive landscape of the IT and ITeS industries and the importance of exploring and implementing Generative AI for sustained growth and competitiveness.
Key highlights
Emphasise the strategic importance of Information Technology-enabled Services (ITeS) in the current business landscape
Discuss how technological advancements have been pivotal in shaping the ITeS sector.
Role of Generative AI as a strategic enabler for business transformation, elevating customer experience in IT and ITeS services
Potential collaborations and partnerships within the industry to leverage collective expertise.
Use cases of collaborative efforts in adopting emerging technologies
Discuss compliance measures and industry standards that organisations need to adhere
Importance of collaboration between human workers and AI systems in the ITeS sector.
Address concerns related to data security and privacy in the context of Generative AI in ITeS.
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