According to a recent survey, 74% of IT decision-makers have expressed concerns about the cybersecurity risks associated with LLMs, such as the potential for spreading misinformation.

The world of Artificial Intelligence (AI) is booming with new capabilities, mainly owing to generative AI and its popular subset—Large Language Model (LLM).

It has emerged as a powerful tool that can perform many impressive feats, such as coding, writing impeccable content, generating high-quality images, and much more. However, as their capabilities expand rapidly, security concerns have become paramount.

Back in May 2023, Samsung took a significant step by prohibiting its employees from using GPT and similar AI tools on company devices due to a security breach where confidential information was leaked to the language model. This incident is just one example of the harm that can befall organizations.

So, how can businesses strike a balance between security and harnessing the potential of LLMs? Let’s delve into the topic of LLM security to find answers! 

Security Concerns of LLMs

While the potential applications of generative LLMs are vast and exciting, they come with their fair share of security concerns. Let’s delve into some of the most pressing issues:

Generating Possible Misinformation

It is well-known that LLMs can produce human-like text using the datasets they are trained on. But what if the dataset itself was corrupted with wrong information? The model would continue passing on this information factually. Further, the fluency with which LLMs present information makes it even tougher for users to discern facts from inaccurate output. 

This can lead to substantial real-world issues, particularly when this inaccurate data is disseminated on a large platform, reaching a broad audience. Another problem that arises here is due to the large volume of training data, which is troublesome for human fact-checkers to sort through.  

Bias and Ethical Concerns

LLMs’ training datasets have another significant drawback. Consider this: the model is trained on thousands of web pages, making it almost impossible to pinpoint if the long list of paragraphs contains any biases or hate speeches. Naturally, the LLM will assimilate them, leading it to generate content that reflects or amplifies existing stereotypes, prejudices, or discriminatory viewpoints, giving rise to ethical concerns. 

Confidential Information Leaks

Anyone who has ever used an LLM like GPT 3.5 must be aware that when you present it with a question, you get an answer along with a thumbs-up or thumbs-down feedback option. This helps the model learn what information is relevant or irrelevant. As a result, LLMs can effectively adapt and improve based on user interactions. 

Similar to the Samsung case mentioned above, when an employee or an individual converses with an LLM using sensitive information, it will likely store it in its database. There are also chances of the model generating text that inadvertently exposes this sensitive data to others.

Data Poisoning and Breaches

According to statistics, 2,200 cyber attacks take place every day, and the cost of these attacks goes up to trillions of dollars per annum. Unfortunately, unsecure LLMs significantly contribute to increasing this number, as they can be easily manipulated to execute highly effective and scalable cyber threats. With the capacity to generate convincingly humanesque text, attackers can craft fraudulent emails, messages, or even entire websites that appear legitimate to unsuspecting recipients. 

Preventing LLM Security Issues

While there may be some prevalent security issues that come along with leveraging LLMs, prevention can help you go a long way. Mentioned below are a few things you should abide by, to safely benefit from the LLM prowess. 

Guidelines for Ethical Use

The first step to preventing security issues in LLMs is establishing guidelines for responsible use and outlining ethical and legal boundaries. Organizations and individuals must steer away from misuse in the form of generating harmful content, spreading misinformation, or violating privacy. Responsible use involves checking the outputs for incorrect or harmful responses. Clear rules and principles help users, developers, and organizations understand their responsibilities when working with LLMs, promoting ethical and safe usage.

Bias Mitigation

Bias mitigation is an important step in preventing security issues related to LLMs. As they often inherit biases from their training data, it is advisable to use techniques like debiasing algorithms and diverse dataset curation to reduce biases in LLM responses. Continual refinement and awareness of potential biases are critical to ensure that LLMs provide fair and equitable information. Additionally, transparency in disclosing the methods used for bias reduction is essential to maintain trust in LLMs’ outputs.

Regular Auditing and Monitoring

Regularly auditing and monitoring LLMs is essential to control and prevent security issues. This involves ongoing assessment of their outputs for compliance with responsible use guidelines, ethical standards, and legal requirements. Auditing should encompass both bias evaluation and the identification of harmful content. Further, automated tools, human reviewers, and user feedback can be employed to detect and address issues promptly. Periodic assessments help maintain the quality and safety of LLMs, ensuring that they align with evolving societal norms and values.

Human-in-the-Loop Review

Incorporating a human-in-the-loop (HITL) review process is another vital step for ensuring LLM security. It enhances security by involving human experts who can identify and correct errors, mitigate biases, moderate inappropriate content, ensure legal and ethical compliance, handle contextual nuances, and adapt in real-time. This human oversight adds a layer of security, preventing the dissemination of false or harmful information and maintaining trust in LLM-generated content. HITL ensures that LLMs produce accurate, safe, and ethical outputs, reducing security risks associated with automated AI systems.

A combination of these secure ways to indulge in the goodness of LLMs can ensure heightened security! But what’s the next step? 

The Road To Secure LLMs

With ever-increasing competition in the Generative AI market, organizations now have access to high-security models that can even be tailored to fit their specific needs. 

According to OpenAI, 80% of the Fortune 500 companies incorporated the ChatGPT model within their workflows in just nine months. Following this, they launched the new “ChatGPT Enterprise” by Open AI, offering enterprise-grade security, privacy, and customization options. 

Similarly, there are other advanced solutions that leverage LLMs and are built specifically to help enterprises do better. Such as AWS bedrock, a fully managed service that makes foundation models (FMs) from Amazon; SearchUnify, a unified cognitive platform that powers enterprise search, insights engine, and AI-powered apps; and Claude AI by Anthropic that offers a deeply personalized and intuitive approach towards customer interaction. 

Integrating world-class LLMs into your workflows is now easier than ever! All you have to do is ensure that the solution you feel fits your needs the best offers top-notch security.